TERMS OF USE
These terms of use are presented to you by BYC Bilişim Hizmetleri Ticaret Limited Şirketi “ViaRuuma”, which is a company holding the titles of “service provider” and “social network provider”.
1.INTRODUCTION
Your access to and use of our website and mobile applications (“digital media”) or all limited or unlimited services offered through digital media is depend to your compliance with the terms of use. We recommend you read the terms carefully with or without creating an account as your use of our digital media is governed by these terms. The terms of the distance contract for service purchases and the Community Standards annexed to this text are reserved. We have prepared a Digital Security Guide for you against threats from third parties even if you comply with these conditions. We strongly recommend that you read this guide for your personal safety.
Account Creation, User Information and Account Deletion
You need to create an account in order to browse more on our website and apps, access free services, and purchase virtual goods/services. You are solely responsible for the accuracy of the information you provide when creating your account and for the protection/storage of the password you set. If it is determined that your login information has been shared with third parties or violated the terms of use and its annexes, we may use our legal rights and close your account by immediately terminating all the services we offer you.
Account Information Update
It is very important that the information you provide us is up-to-date and accurate so that we can fulfill our numerous legal obligations to you in accordance with the law. We recommend that you keep your account information up to date by contacting us through your profile page or our support channels.
2. SERVICES
ViaRuuma is a social platform that allows you to quickly and easily communicate with third parties to actualize various activities. We provide you the facility to create an event and evaluate incoming offers, or we help you submit an offer to the event creator/creators. At times you do not create an event or make an offer, you stay anonymous and no one but us can view your registered account. Whenever you create an event or make an offer, you will cease to be anonymous for the person or people concerned. You may have to purchase virtual goods in order to use certain features on our services. Before purchasing the services, we inform you about their scope with preliminary information forms and ask you to approve the distance contracts electronically. Third-party payment providers may be involved when purchasing our services. You may have to share your payment instrument information with third parties for mobile in-app purchases. For more detailed operating information about our services, please take a look at heading 3.
3. USE DETAIL REGARDING THE SERVICE WE OFFER
We answer more detailly about how you can benefit from our services in the Frequently Asked Questions section, but we would like to inform you about the main features of our service in these terms of use. We request that you first create an account with some of your personal data. After creating your account, you need to complete the profile information. The main feature of our service is to enable users to get in touch to meet at various events and chat in the digital environment that we offer for a limited time beforehand. In order to ensure mutual trust and progress, we request you to complete your personal information with the name and limited number of photos and optionally your personal information, which we think is important for users to know about each other, with the relevant sections in your profile. Once you have created your account and completed your profile information, no one will still be able to view you. By using the features of our service, we give you the right to create a room that third-party users can join at your request, or we offer the right to join a room created by another user. Remember that when you create a room, your profile will be visible to all users, but when you want to join a room created by another user, only the room creator/creators can view your profile. You can specify the details of the event while setting up a room to interact with other users, and then you can continue detailed communication with the person/people whose offer you accepted, from the chat environment we offer you until the time you set as the meeting time. With the arrival of the event time, no user, including you, can view your profile, room participation history, offer transmission history and chat history.
4. THIRD PARTY APPLICATIONS AND DEVICES
Services and purchases offered by ViaRuuma digitally can be integrated with third-party applications and devices. Your use of applicable third-party apps and devices may be subject to additional terms between you and the third party. Some apps and devices may not be compatible with us in accessing our services. Therefore, we do not provide any guarantee for our digital platform services that you will access via third-party applications and devices.
5. OUR RIGHT TO CHANGE SERVICE AND FEATURES
In order to provide you the best user experience, we may change the technology of the digital environments in which we offer our services, our services and our fee policy. We have no liability to you when making these changes, but we take care not to violate your legal rights.
What Do Our Change Rights Cover?
6. COPYRIGHT, TRADEMARK AND COMMERCIAL RIGHTS
Our Copyright (License) Rights to Virtual Goods
When you create an account or purchase a product/service through our digital media, you have the right to access and use it for the period specified in the relevant agreements. Creating an account or purchasing products/services does not mean that you have the license right to the content. All kinds of images, shapes, designs and virtual products/services accessed or used in the digital environment are copyrighted by ViaRuuma and its business partners. You can not reproduce, distribute, publish or sell any content in our digital media.
Our Trademarks
ViaRuuma trademarks, service marks, trade names and domain names belong only to BYC BİLİŞİM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ.
Our Other Intellectual Property Rights
Software codes and designs on websites and mobile applications cannot be imitated, copied and used for commercial/individual purposes. Our rights arising from Intellectual Property and Unfair Competition Law are reserved.
7. PAYMENTS AND RIGHT OF WITHDRAWAL
How Do We Receive Payments?
We securely collect payments from you through payment service providers belonging to electronic payment institutions or application stores. These organizations collect the relevant fee on our behalf. After you make the payment, you will definitely see our company names or trademarks on your bank statements. It is entirely up to you to keep your card information before the intermediary payment institutions that receive payments on our behalf.
Right of Withdrawal
The products and services we offer to you are within the scope of “contracts for instant services in electronic environment or intangible goods delivered instantly to the consumer” regulated in paragraph g of Article 15 of the Regulation on Distance Contracts. In the relevant law, the services provided in this context are regulated as an exception to the right of withdrawal. For this reason, when we offer you the services you have purchased in full and completely, you do not have the right to demand a withdrawal and a refund.
8. SUPPORT FOR USER PROBLEMS
We attach great importance to solving your problems in order to provide you with the best user experience. We enlighten you with the "FAQ" sections on the relevant web and application pages about every transaction and result you will perform in our digital environments, but you can contact us via the contact address destek@viaruuma.com for situations where you cannot find an answer or for your complaints. We respond immediately to your questions sent to this contact address. When you contact us through our social media accounts in matters that require a solution, you accept transferring your personal data to the data controllers with your consent; when we reply to you through the same channel, you agree that you expressly consent to the transfer of your personal data to the third-party data controller.
9. LIMITATION OF LIABILITY
It is not possible for us to know the real identity of the users who use our digital media and create accounts. We know the IP data and verified e-mail information of everyone who accesses our digital media, but unfortunately this does not prevent users from making misleading statements. By using our services, you agree that you freely communicate with third parties whose profile you view, and that you share your private life data. We are not responsible for any criminal/non-criminal action against your personal rights, bodily integrity or economic integrity that take place in our chat environment that we offer you or in another virtual/physical place. We would like to point out that we will not be a party to pecuniary/moral compensation or criminal cases between you and third parties, and that we do not accept responsibility for the consequences. You can report any negative actions you encounter while using our digital media and any behavior that violates the Community Guidelines. By starting to use our digital media, you are deemed to have accepted all the issues described in this article. You can take a look at the Digital Security Guide to increase your precautions against all kinds of risks.
10. YOUR PERSONAL DATA
We process your personal data sensitively so that you can browse our services, purchase products/services and we can fulfill our legal and contractual responsibilities for the services we provide. You can access detailed information about the processing of your personal data with the "KVKK Clarification Text" prepared in accordance with the law and practices.
11. JURISDICTION, APPLICABLE LAW and NOTICE
Turkish Law is applied in disputes arising from our services and the competent court is the Consumer Courts and the Consumer Arbitration Committees.
All notices and warnings between you and us are made via e-mail or notarized notices. We do not see it as a justification for not receiving notifications and strikes due to the fact that you do not/cannot use your e-mail address that you provided when creating an account. All users deemed to have accepted this terms of use, also agree that the date of sending the e-mail is the strike date.
12. ABOUT THESE TERMS
You are deemed to have accepted these terms when you start browsing our digital environments, create an account or purchase products and services. If you do not comply with the terms, we will terminate all contracts with you and cease to provide services, without prejudice to our legal rights. When we terminate your services for this reason, you will not receive any refunds and you will no longer be able to access other additional services offered to you.
Changes
We can always make changes in these terms due to changes in the products and services we offer, the way we present, the general operating rules in our digital environments or our business procedures. We take care that these changes do not harm your rights and we will notify you in advance of any changes made.