PRELIMINARY INFORMATION FORM BEFORE “DISTANCE AGREEMENT” ON THE PURCHASE OF VIRTUAL PRODUCTS

Please read this information sheet before approving the distance contract. By approving the distance agreement, you accept that you have read this form and you have been notified in accordance with the law.

1

LEGAL INFORMATION ABOUT US AS SELLER/SUPPLIER AND OUR CONTACT ADDRESSES

2

VIRTUAL PRODUCT, SCOPE AND OTHER CONDITIONS SUBJECT TO THE AGREEMENT

In this section of the contract, you can see what the virtual product you have purchased is, the scope of the service or product, the service or product fee, the service or product start and usage period, and your payment method.

3

PLACE AND TIME YOU CAN USE THE VIRTUAL PRODUCT AND THE RESPONSIBILITIES

The place where the virtual product subject to sale will be used is ViaRuuma and its mobile applications. By approving the contract and making a successful payment, you can access the virtual product you purchased for the period specified in article 6 of the contract in order to benefit from our related services. If the registered payment instrument cannot be made due to insufficient balance and all kinds of technical problems, we will not start to offer the service under the contract to you, since the purchase will be invalid. You cannot hold us responsible for not being able to benefit from our products or services for sale due to natural disasters, wars, cyberattacks, technical problems and all kinds of force majeure. You always reserve the right to claim and sue for damages incurred due to our unlawful and faulty actions.

4

RIGHT OF WITHDRAWAL

The services or products we offer to you are within the scope of “contracts for instant services in electronic environment or intangible goods delivered instantly to the consumer” regulated in paragraph g of Article 15 of the Regulation on Distance Contracts. In the relevant law, the services provided in this context are regulated as an exception to the right of withdrawal. For this reason, you do not have the right to withdraw from the services you have purchased and to request a refund.

5

OFFICIAL AND AUTHORIZED COURT/CONSUMER ARBITRATION COMMITTEE

You can forward all your requests and complaints regarding the services we provide within the scope of the products you have purchased, through the communication channels specified in article 12 of this contract. If your requests or complaints are unsuccessful, you can apply to the Consumer Arbitration Committee or the Consumer Court for the resolution of legal disputes. Authorized Consumer Arbitration Committee or Consumer Court is the Consumer Arbitration Board or Consumer Court where your residence is located.

6

SELLER/SUPPLIER INFORMATION FOR REQUEST AND COMPLAINT